1. Introduction
Deal A Trip (โweโ, โusโ, โourโ) operates the Deal A Trip Community. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and community features. By using the platform, you agree to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
- Account details (name, email, password)
- Profile information (bio, interests, photo)
- Posts, comments, rental enquiries, and bids
- Property Owner or Vendor information
- Support requests and feedback
2.2 Information Collected Automatically
- IP address, device and browser information
- Usage data (pages visited, actions taken)
- Cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Operate and improve the Deal A Trip Community
- Display your profile, posts, enquiries, and bids
- Facilitate communication between members, owners, and vendors
- Manage the identity system (ranks, badges, achievements, points)
- Provide customer support and ensure platform safety
- Analyse usage to improve features
We do not sell your personal data.
4. Public Posting of Requests and Bids
When you submit a โFind My Ideal Rentalโ enquiry or a โPitch a Rental Bidโ, your request (excluding your email address) may be posted publicly in the Activity Feed, the Orlando Villa Marketplace, and any community groups you select.
We may also promote your request on our social media platforms to help attract suitable offers.
Your email address and private profile details will never be shared with any third party.
5. Identity System Data
We store and display ranks, badges, achievements, and points as part of your community identity. This information is visible to other users.
6. Cookies & Tracking
We use cookies to keep you logged in, remember preferences, and analyse traffic. You can disable cookies in your browser settings, though some features may not work properly.
7. How We Share Information
We may share limited information with:
- Other users (your public profile, posts, and requests)
- Service providers (hosting, analytics, security)
- Legal authorities (if required by law)
We do not share your email address or private data with advertisers or third parties for marketing purposes.
8. Data Storage & Security
We use industry-standard security measures to protect your data. However, no system can guarantee absolute security.
9. Data Retention
We retain your data for as long as your account is active or as required for legal or operational reasons.
10. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at mail@dealatrip.co.uk.
11. Changes to This Policy
We may update this policy. Changes will be posted on this page.
Contact
For privacy questions or requests: mail@dealatrip.co.uk